„Jonathan Follett is the President and Chief Creative Officer of Hot Knife Design, Inc., a Boston based UX and web collaborative. He is an internationally published author on the topics of user experience and information design and contributes regularly to web industry publications UXmatters, Digital Web and A List Apart. Jon Follett’s current interests include the mobile and geospatial web. At Hot Knife, he is responsible for visual design and project management, creating web sites and applications for a variety of private (and public) sector clients – his visual design work having garnered several American Graphic Design Awards, the Horizon Interactive Award, and other industry recognition. In “The world as the interface” he shares his thoughts on the hybrid experience of interacting with on-line data in the physical world, through the mobile geospatial web.“

Mehr unter: http://www.receiver.vodafone.com/the-world-as-the-interface

“Users with reading problems cannot use text menu based interfaces to store contact details, and as a result insert numbers directly to the phone. If a user needs to save a contact he will ask a literate colleague to assist with the procedure. So quite often users’ phonebooks contain a maximum of only 5-10 numbers. Research shows a direct relationship between the amount of contacts and the number of calls made. To increase the number of calls made, operators must ensure that it is easy and intuitive to use the contacts book.”

Quelle: http://www.receiver.vodafone.com/mobile-communication-in-the-developing-world